Customer Support Specialist

MyQ HQ, Czech Republic

We seek a new professional member of our team in Prague HQ who will provide consultation and support for enterprise projects to our customers, especially related to these topics:

  • Server and Network infrastructure
  • IT Resources and its utilization
  • Databases
  • Failover methods, virtualization, clustering, system backup
  • Integration of 3rd party SW

Responsibilities

Your responsibilities will also include design of MyQ improvements related to the above-mentioned topics and, last but not least, cooperation with development team to implement enterprise features helping MyQ to strengthen its position in the enterprise segment.

Qualifications

  • Professional experience in IT administration and management
  • Technical Education, University or High School degree
  • Advanced knowledge of IT and network infrastructure
  • Advanced administration of MS Windows servers
  • Advanced knowledge of virtualization SW
  • Advanced knowledge of SQL and database concepts
  • Basic knowledge of scripting in any common language
  • Fluent communication in English language
  • Previous experience with managing printers, print servers and printing solution is a big advantage

Benefits

  • Full-time contract for an indefinite period
  • Fair and friendly company culture where everyone can make an impact
  • Language courses (English, Czech)
  • Multisport card
  • Company events – office parties, teambuilding events
  • Modern office in Prague 9, next to Harfa mall and metro station Českomoravská, parking card for Harfa garage
  • Free coffee and tea, employee meal vouchers

Would you like to join us?

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